If this happens, please don't transfer funds into StepPay. I missed a StepPay repayment and now my card is blocked. If there aren't enough funds in the account, the card will be temporarily blocked until the funds are available. StepPay will automatically deduct the four repayments from your chosen linked transaction account. What happens if I miss one of my StepPay repayments? Fees and charges may apply to your linked CommBank repayment account. A late fee of $10 will apply if you miss a repayment, but there are caps in place to minimise the amount of additional fees charged. You don’t pay any account fees or interest. Whether it's paying for a weekend getaway, utility bills, yoga classes or those new shoes. You can split your purchases of $100 or more into four equal fortnightly repayments everywhere Mastercard is accepted. Once you've downloaded the latest version of the CommBank app, you'll be able to view the correct StepPay screens. It's likely you're accessing StepPay on an old version of the CommBank app. Instead it looks like a regular Credit Card. I successfully activated StepPay in the CommBank app, but it isn’t showing within the StepPay repayments and transactions tabs. If you’re still eligible for StepPay, we’ll be excited to offer you StepPay soon. To make sure you have the best experience, we're limiting the number of customers taking up StepPay at the one time. I pre-registered for StepPay, but why haven’t I been asked to activate my account? It might take a bit of time to appear in the ‘Cards’ section so try again later on if you can’t see it straightaway. If you try to activate your StepPay and get an error or something has gone wrong after your application, you can always try again by navigating to the ‘Cards’ section in the CommBank app. You can always come back and apply for StepPay via the ‘For You’ tab in your CommBank app. Something went wrong in my application, how do I apply for StepPay? StepPay is available to CommBank customers who meet our eligibility criteria and who satisfy credit assessments. With StepPay, you'll be able to split purchases of $100 or more into four fortnightly repayments. Your smaller purchases will come out of your linked CommBank account in one go. ![]() For a full list of eligible linked CommBank repayment accounts, refer to the FAQs section below.īuy now, pay later products offer you the ability to split up purchases into smaller repayments so you can pay them off over time. To use StepPay, you’ll need to be eligible and a current customer, or if you’re a new customer, simply open an eligible CommBank account. ![]() Fees and charges may apply to your linked CommBank account. Late payment fees will apply, but we have limits in place so fees are capped. There are no interest charges, no monthly or annual fees, and you’ll be able to access your repayment schedule anytime in the CommBank app. This means you can use StepPay for both everyday spending and bigger purchases. We’ll automatically split your purchases of $100 or more into four equal, fortnightly repayments.įor purchases under $100, the full amount will come out of your linked CommBank account in one go. ![]() You can use StepPay to pay in-store, using tap and pay, or online anywhere MasterCard is accepted, up to your credit limit, without needing a physical card. StepPay is a digital only buy now, pay later product that can be added to your CommBank app or to the digital wallet on your smart phone, iPad or Android tablet.
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